TS
Taryn S
1 reviews | Active since Nov 2024
14 Nov 2024, 15:01
Avoid 10Bet
I have been sending 10Bet emails for the past week asking them why my funds were not reflected into my 10Bet account after the withdrawal was declined for not verifying my account. The same thing happened again but luckily the second time my funds did reflect back unlike the first withdrawal. They kept saying that the withdrawal was reversed but no money was reflected back into my account. It seems as though they don’t understand my point even after speaking to one of their call centre staff. They claim that I got my money back which I DID NOT.
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10bet.co.za's replyOfficial
15 Nov 2024, 07:34Dear Taryn,Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the frustrating experience you encountered on our platform. Your feedback is invaluable, and we take reports like yours very seriously.Please be advised that your funds were returned to your 10bet betting account on the same day you initiated the withdrawal. For further details, we recommend reviewing your transaction history.If you have any additional questions or require further assistance, please do not hesitate to contact us.Warm regards,
The 10BET Team
The 10BET Team
Best regards,
10bet.co.za's reply15 Nov 2024, 07:34
Official
Dear Taryn,Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the frustrating experience you encountered on our platform. Your feedback is invaluable, and we take reports like yours very seriously.Please be advised that your funds were returned to your 10bet betting account on the same day you initiated the withdrawal. For further details, we recommend reviewing your transaction history.If you have any additional questions or require further assistance, please do not hesitate to contact us.Warm regards,
The 10BET Team
The 10BET Team
Best regards,
TS
Taryn S's updateReviewer Update
15 Nov 2024, 10:26You guys keep telling me the same thing but there was no money in my account. I would have seen if the balance increased due to the funds being returned but it did not.
TS
Taryn S's update15 Nov 2024, 10:26
Reviewer Update
You guys keep telling me the same thing but there was no money in my account. I would have seen if the balance increased due to the funds being returned but it did not.