1 reviews | Active since Feb 2015
10bet (Worst Bookmaker)
Stay clear of this bookmaker. They will take R10 000 of your money in deposits and return R3 000 of it over the course of 2 weeks in "winnings" while playing daily as an example. Their platform mostly pays on Sundays and other days collect based on my experience. most of the time a R20 buy in bonus will give you more winnings than a R100/R200 buy or spin in bonus and even on their "super bets/super bonus" odds of winning more than you paid for the bonus is very rare. The bonuses look like replays, same low lines and the top multiplier(s) will just display without pay line 90% of the time (unless its on a Sunday then maybe you will get it) Their platform is unstable and slow most of the time, some games will kick you out during spins then you have to restart the process. Their free spins and free stuff also has like a 10% odd of giving you anything and their live games also rejects bets on my occasions and oddly it mainly happens when bonuses come. Their agent claims they don't accept bank statements as proof of any deposit to them but a screenshot from your banking app is valid which I find very concerning. I only played on 10BET until recently and this new year they have just topped it with the collection spree and they can't take responsibility for their faults or system errors and would rather blame your ISP or system instead of acknowledging and resolving their slow system but when playing on other platforms there are no "ISP/SYSTEM" issues from my side. WORST PLATFORM to play in 2025 based on my experience and I WONT EVER play on this platform again or recommend it to anyone else. Please don't contact me regarding this because I am not interested in your service or anything at this point related to 10Bet. I have closed my account on your platform and this is for awareness to those who play to win and not to have fun as they claim.
Thank you for bringing this to our attention.
Our casino games are designed to provide a fair and enjoyable experience based entirely on chance. We partner with leading gaming providers who undergo rigorous testing to ensure all games are completely random and fair. Rest assured, game outcomes are determined solely by luck, as outlined in our Terms and Conditions, specifically point number 3.3.
https://www.10bet.co.za/help/terms-and-conditions/
While we do understand that the situation that you have described is frustrating, it's important to note that all of the games on all websites are based on luck and luck only; we cannot decide which round wins and which loses; it is all completely random.
As a Professional Betting Company, it is our top priority to ensure that our customers have the best experience while using our services.
We have reviewed your account in detail; however, no issues were found.
To ensure that the issue you are experiencing is not due to a glitch, we kindly ask you to clear the cache and cookies on your browser and try to log in to the website again.
If the above does not resolve the problem, please send us the following information so we can escalate this with our Technical Team for further checking:
- Screenshot of the error you are receiving.
- Exact date and time the issue occurred.
- Device (model, version)
- Browser Type (Google Chrome, for example)
- Browser Version.
Thank you for your understanding and cooperation!
The 10BET Team
Thank you for bringing this to our attention.
Our casino games are designed to provide a fair and enjoyable experience based entirely on chance. We partner with leading gaming providers who undergo rigorous testing to ensure all games are completely random and fair. Rest assured, game outcomes are determined solely by luck, as outlined in our Terms and Conditions, specifically point number 3.3.
https://www.10bet.co.za/help/terms-and-conditions/
While we do understand that the situation that you have described is frustrating, it's important to note that all of the games on all websites are based on luck and luck only; we cannot decide which round wins and which loses; it is all completely random.
As a Professional Betting Company, it is our top priority to ensure that our customers have the best experience while using our services.
We have reviewed your account in detail; however, no issues were found.
To ensure that the issue you are experiencing is not due to a glitch, we kindly ask you to clear the cache and cookies on your browser and try to log in to the website again.
If the above does not resolve the problem, please send us the following information so we can escalate this with our Technical Team for further checking:
- Screenshot of the error you are receiving.
- Exact date and time the issue occurred.
- Device (model, version)
- Browser Type (Google Chrome, for example)
- Browser Version.
Thank you for your understanding and cooperation!
The 10BET Team