UU
Unknown U
1 reviews | Active since Dec 2011
23 Nov 2025, 02:31
10bet bonus denied
What a waste of time and energy . Actually closed my account with credit remaining and asked them to keep it . Thats how bad it was . The assistant actually asked me how she can make it right ? .. lol .
Trust me stay far away .
They are the biggest stallers ever
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10bet.co.za's replyOfficial
24 Nov 2025, 07:09Hello Faadhil,
Thank you for sharing your feedback.
We are truly sorry to hear about your experience and that you felt frustrated enough to close your account.At 10bet, we aim to provide transparent service and fair bonus policies that align with our terms and conditions. Bonuses are subject to specific criteria, and when these are not met, they may unfortunately be declined. That said, our intention is never to waste our customers’ time or cause dissatisfaction. When our agent asked how we could make things right, this was a genuine attempt to resolve your concerns and improve your experience.We would really appreciate the opportunity to review your case further and clarify what led to this situation.
Please contact our support team directly via email or live chat with your registered details so we can investigate and provide proper feedback.
Your experience matters to us, and we are always working to improve our service.
Kind regards,
The 10bet Team
Thank you for sharing your feedback.
We are truly sorry to hear about your experience and that you felt frustrated enough to close your account.At 10bet, we aim to provide transparent service and fair bonus policies that align with our terms and conditions. Bonuses are subject to specific criteria, and when these are not met, they may unfortunately be declined. That said, our intention is never to waste our customers’ time or cause dissatisfaction. When our agent asked how we could make things right, this was a genuine attempt to resolve your concerns and improve your experience.We would really appreciate the opportunity to review your case further and clarify what led to this situation.
Please contact our support team directly via email or live chat with your registered details so we can investigate and provide proper feedback.
Your experience matters to us, and we are always working to improve our service.
Kind regards,
The 10bet Team
10bet.co.za's reply24 Nov 2025, 07:09
Official
Hello Faadhil,
Thank you for sharing your feedback.
We are truly sorry to hear about your experience and that you felt frustrated enough to close your account.At 10bet, we aim to provide transparent service and fair bonus policies that align with our terms and conditions. Bonuses are subject to specific criteria, and when these are not met, they may unfortunately be declined. That said, our intention is never to waste our customers’ time or cause dissatisfaction. When our agent asked how we could make things right, this was a genuine attempt to resolve your concerns and improve your experience.We would really appreciate the opportunity to review your case further and clarify what led to this situation.
Please contact our support team directly via email or live chat with your registered details so we can investigate and provide proper feedback.
Your experience matters to us, and we are always working to improve our service.
Kind regards,
The 10bet Team
Thank you for sharing your feedback.
We are truly sorry to hear about your experience and that you felt frustrated enough to close your account.At 10bet, we aim to provide transparent service and fair bonus policies that align with our terms and conditions. Bonuses are subject to specific criteria, and when these are not met, they may unfortunately be declined. That said, our intention is never to waste our customers’ time or cause dissatisfaction. When our agent asked how we could make things right, this was a genuine attempt to resolve your concerns and improve your experience.We would really appreciate the opportunity to review your case further and clarify what led to this situation.
Please contact our support team directly via email or live chat with your registered details so we can investigate and provide proper feedback.
Your experience matters to us, and we are always working to improve our service.
Kind regards,
The 10bet Team