NM
Nitesh M
1 reviews | Active since Nov 2022
06 Dec 2024, 22:18
10bet - Bad VIP Account Manager service
VIP account manager does not know how to respond professionally to clients.
had high expectations for this VIP account manager service, but it was a huge disappointment, totally rude responses to requests. (Gabby)
10bet you should interview your new VIP managers better in the future. (Currently vip with Sunbet, goldrush, wsb) and we don’t get responses like they way your vip account manager responds to me.
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10bet.co.za's replyOfficial
06 Dec 2024, 22:40Dear Nitesh,
Thank you for taking the time to share your feedback regarding your recent experience with our VIP account manager. We are truly sorry to hear that our service did not meet your expectations and that you received responses that felt unprofessional. This is certainly not the level of service we strive to provide to our valued VIP players.
We appreciate your loyalty to our platform and your feedback, as it helps us to identify areas for improvement. Please rest assured that we take your concerns seriously and will be addressing this matter with our team to ensure that our standards are upheld in every interaction.
Thank you for your understanding, and we hope to restore your confidence in our VIP services.
Warm regards,
10Bet Team,
Thank you for taking the time to share your feedback regarding your recent experience with our VIP account manager. We are truly sorry to hear that our service did not meet your expectations and that you received responses that felt unprofessional. This is certainly not the level of service we strive to provide to our valued VIP players.
We appreciate your loyalty to our platform and your feedback, as it helps us to identify areas for improvement. Please rest assured that we take your concerns seriously and will be addressing this matter with our team to ensure that our standards are upheld in every interaction.
Thank you for your understanding, and we hope to restore your confidence in our VIP services.
Warm regards,
10Bet Team,
10bet.co.za's reply06 Dec 2024, 22:40
Official
Dear Nitesh,
Thank you for taking the time to share your feedback regarding your recent experience with our VIP account manager. We are truly sorry to hear that our service did not meet your expectations and that you received responses that felt unprofessional. This is certainly not the level of service we strive to provide to our valued VIP players.
We appreciate your loyalty to our platform and your feedback, as it helps us to identify areas for improvement. Please rest assured that we take your concerns seriously and will be addressing this matter with our team to ensure that our standards are upheld in every interaction.
Thank you for your understanding, and we hope to restore your confidence in our VIP services.
Warm regards,
10Bet Team,
Thank you for taking the time to share your feedback regarding your recent experience with our VIP account manager. We are truly sorry to hear that our service did not meet your expectations and that you received responses that felt unprofessional. This is certainly not the level of service we strive to provide to our valued VIP players.
We appreciate your loyalty to our platform and your feedback, as it helps us to identify areas for improvement. Please rest assured that we take your concerns seriously and will be addressing this matter with our team to ensure that our standards are upheld in every interaction.
Thank you for your understanding, and we hope to restore your confidence in our VIP services.
Warm regards,
10Bet Team,