Held Ransom

The worst possible experience ever, never experienced such service or attitude. Still not sure if I was dealing with 101 Xpress or if they ‘broker’ the deal out. Once items collected, accused of taking a full load and not half as agreed. The truck was half full and supposed to be shared but due to truck break down, no truck available on agreed date and was then sent the below so they cud make up costs as nobody else shared the cost. My quote, R8800, and then received ……

“Please be aware goods are going to our Jhb depot for storage due to the fact of this dispute. As we will charge R500 per day for storage. As total load comes to R12800 without storage and handling cost as that is R1500 to reload additional with red livery cost of R4500 So you guys decide but truck will not go offload thanks”

I took photos of load proving half load, refused to pay extra and had an uphill battle to get my stuff. Will never ever use 101 Xpress again, ever, and wud never ever recommend them.