Shocking service

I have had VERY unsatisfactory service from this leak detection service. They assured me they were a one-stop shop for leak detection and repair of said leak. They "detected" the leak and I was under the impression that they would repair it there and then after being assured that that was what they do. When this was not the case they said that they would send out plumbers first thing the following morning. I had to pay them then even though the job was not complete. I am still waiting for their repair team to arrive. I then had to call out another plumber to do the repair and the leak had been detected in the wrong place!! They assured me that they would pay me my money back but I am still waiting on that too! Absolutely *********** and hopeless!