KS
Karen S

1 reviews | Active since Oct 2021

12 Oct 2021, 14:13

1 Clifton Beach, Cape Town

Accommodation was booked here, with a few emails sent regarding early check-in. On arrival we contacted Booking. Com to confirm apartment number only to be told the manager would meet us. After waiting 20minutes no one appeared. We phoned them again to be told the previous occupants had tested positive for Covid and had to quarantine. Then à worker told us there was no lady manager, only a caretaker, and offered to call him. Turned out the unit we had booked was his, and not for lease. Alternative accommodation was then found, not on the beachfront or close to restaurants. Overall experience very poor, and especially when the same accommodation appeared online a few days later.

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