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Zodiac Pool Care - Customer Feedback and Analysis

Shown below are the statistics for Zodiac Pool Care based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (12) 55%
Complaint (10) 45%
Customer Compliment Complaint
1. rayzin11
2. KenHav10
3. desud01
4. lindanote01
5. jptheron10
Customer Feedback to Supplier Responses (last 12 months): 7 reports
Chart
Over the moon Over the moon (2) 29%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (2) 29%
Not Impressed Not Impressed (2) 29%
Utterly Disgusted Utterly Disgusted (1) 14%
Nature of complaints (last 12 months): 10 reports - Zodiac Pool Care
Damaged Goods (1) 10% Damaged Goods
Feedback/Response (2) 20% Feedback/Response
Other (6) 60% Other
Repairs/Servicing (1) 10% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 2228 reports - Property Industry Analysis
Bad Attitude (283) 13% Bad Attitude
Billing/Accounts (410) 18% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (272) 12% Breach of Contract
Call Centre!! (3) 0% Call Centre!!
Competitions (2) 0% Competitions
Damaged Goods (27) 1% Damaged Goods
Expiry Date (4) 0% Expiry Date
Feedback/Response (194) 9% Feedback/Response
Chart
Hygiene Hygiene (11) 0%
Late/No Delivery Late/No Delivery (67) 3%
Other Other (752) 34%
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (65) 3%
Pricing/Barcodes Pricing/Barcodes (8) 0%
Repairs/Servicing Repairs/Servicing (115) 5%
Spam Spam (13) 1%

Please note: All Reports & Stats fall away after 12 months

 
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