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Zeda - Customer Feedback and Analysis

Shown below are the statistics for Zeda based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (11) 52%
Complaint (10) 48%
Customer Compliment Complaint
1. aride02
2. vivopolo01
3. qugu10
4. daphneus10
5. canhartley10
Customer Feedback to Supplier Responses (last 12 months): 3 reports
Chart
 Over the moon Over the moon (1) 33%
Quite Impressed Quite Impressed (2) 67%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 10 reports - Zeda
Billing/Accounts (1) 10% Billing/Accounts
Damaged Goods (5) 50% Damaged Goods
Other (2) 20% Other
Repairs/Servicing (2) 20% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 11414 reports - Motor Industry Analysis
Bad Attitude (723) 6% Bad Attitude
Billing/Accounts (191) 2% Billing/Accounts
Booking Query (33) 0% Booking Query
Breach of Contract (361) 3% Breach of Contract
Call Centre!! (32) 0% Call Centre!!
Competitions (10) 0% Competitions
Damaged Goods (722) 6% Damaged Goods
Expiry Date (18) 0% Expiry Date
Feedback/Response (583) 5% Feedback/Response
Chart
 Hygiene Hygiene (2) 0%
Late/No Delivery Late/No Delivery (398) 3%
Other Other (4465) 39%
Out of Stock Out of Stock (111) 1%
Passing the Buck Passing the Buck (304) 3%
Pricing/Barcodes Pricing/Barcodes (88) 1%
Repairs/Servicing Repairs/Servicing (3345) 29%
Spam Spam (28) 0%
Back

Please note: All Reports & Stats fall away after 12 months

 
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