Yuppiechef Conversion
 SUPPLIER |
Yuppiechef |
 INDUSTRY |
Retail |
| BRANCH / AREA | JHB | COUNTRY | South Africa |
| TIME / DATE | 13:07 Thu 8 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | tan24 | View all reports by user |
 2
 2
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Thu 8 Dec | ||
| HEADLINE | No response |
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I placed an order with Yuppiechef on the 18th Nov and paid with Ebucks. I was told that the payment was not reflecting on their side. I sent them a statement showing them that the payment was made. I emailed three people since then but no response yet. Can I please have my order before Christmas that is more than enough time to deliver the goods. Order Number: YC69973 |
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| SUPPLIER'S RESPONSE | Yuppiechef | Time and Date | 13:49:21 | Thu 8 Dec 11 |
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Hello tan24, We're really sorry about this, there was a glitch with eBucks resulting in a delay in your payment reflecting. We are going to go ahead and ship your order right away, and it will be with you in 2 working days (well in time for Christmas). Thanks for your understanding in this, and for shopping online with us, we hope to serve you again in the near future. Kind regards, Marina |
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| CUSTOMER'S FEEDBACK | tan24 | Time and Date | 07:39:13 | Tue 13 Dec 11 |
| Over the Moon: I received a call within minutes from Yuppiechef and the problem was resolved. I received my parcel yesterday with an apology card inside. | |||
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