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Yde - Customer Feedback and Analysis

Shown below are the statistics for Yde based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (12) 14%
Complaint (76) 86%
Customer Compliment Complaint
1. vangi0405
2. vbpowder12
3. EV198103
4. neru2120
5. ingridcrowther02
Customer Feedback to Supplier Responses (last 12 months): 23 reports
Chart
Over the moon Over the moon (1) 4%
Quite Impressed Quite Impressed (5) 22%
Indifferent Indifferent (4) 17%
Not Impressed Not Impressed (2) 9%
Utterly Disgusted Utterly Disgusted (11) 48%
Nature of complaints (last 12 months): 76 reports - Yde
Bad Attitude (8) 11% Bad Attitude
Billing/Accounts (18) 24% Billing/Accounts
Breach of Contract (1) 1% Breach of Contract
Damaged Goods (14) 18% Damaged Goods
Expiry Date (1) 1% Expiry Date
Feedback/Response (6) 8% Feedback/Response
Late/No Delivery (1) 1% Late/No Delivery
Other (25) 33% Other
Passing the Buck (1) 1% Passing the Buck
Chart
Pricing/Barcodes Pricing/Barcodes (1) 1%
Nature of complaints (last 12 months): 28772 reports - Retail Industry Analysis
Bad Attitude (3843) 13% Bad Attitude
Billing/Accounts (2602) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (412) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2189) 8% Damaged Goods
Expiry Date (309) 1% Expiry Date
Feedback/Response (1503) 5% Feedback/Response
Chart
Hygiene Hygiene (318) 1%
Late/No Delivery Late/No Delivery (1521) 5%
Other Other (11807) 41%
Out of Stock Out of Stock (980) 3%
Passing the Buck Passing the Buck (510) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1420) 5%
Spam Spam (172) 1%

Please note: All Reports & Stats fall away after 12 months

 
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