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Yale Security - Customer Feedback and Analysis

Shown below are the statistics for Yale Security based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (6) 100%
Customer Compliment Complaint
1. khensanima01
2. mkgofelo01
3. johan.vl01
4. hannobuys01
5. Nmclean01
Nature of complaints (last 12 months): 6 reports - Yale Security
Late/No Delivery (1) 17% Late/No Delivery
Other (1) 17% Other
Passing the Buck (1) 17% Passing the Buck
Repairs/Servicing (3) 50% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 3313 reports - Security Industry Analysis
Bad Attitude (190) 6% Bad Attitude
Billing/Accounts (628) 19% Billing/Accounts
Booking Query (7) 0% Booking Query
Breach of Contract (203) 6% Breach of Contract
Call Centre!! (118) 4% Call Centre!!
Damaged Goods (58) 2% Damaged Goods
Expiry Date (2) 0% Expiry Date
Feedback/Response (330) 10% Feedback/Response
Late/No Delivery (172) 5% Late/No Delivery
Chart
Other Other (1239) 37%
Out of Stock Out of Stock (5) 0%
Passing the Buck Passing the Buck (69) 2%
Pricing/Barcodes Pricing/Barcodes (14) 0%
Repairs/Servicing Repairs/Servicing (265) 8%
Spam Spam (13) 0%

Please note: All Reports & Stats fall away after 12 months

 
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