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Xds - Customer Feedback and Analysis

Shown below are the statistics for Xds based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (1) 7%
Complaint (13) 93%
Customer Compliment Complaint
1. MDevajee01
2. Nare7501
3. nolenec201
4. erasmube1201
5. Bezuiajj01
Customer Feedback to Supplier Responses (last 12 months): 4 reports
Chart
 Over the moon Over the moon (1) 25%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (1) 25%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (2) 50%
Nature of complaints (last 12 months): 13 reports - Xds
Bad Attitude (1) 8% Bad Attitude
Billing/Accounts (2) 15% Billing/Accounts
Booking Query (1) 8% Booking Query
Breach of Contract (1) 8% Breach of Contract
Call Centre!! (3) 23% Call Centre!!
Other (5) 38% Other
Chart
Nature of complaints (last 12 months): 5356 reports - Financial Industry Analysis
Bad Attitude (269) 5% Bad Attitude
Billing/Accounts (1452) 27% Billing/Accounts
Booking Query (4) 0% Booking Query
Breach of Contract (240) 4% Breach of Contract
Call Centre!! (222) 4% Call Centre!!
Competitions (1) 0% Competitions
Damaged Goods (16) 0% Damaged Goods
Expiry Date (9) 0% Expiry Date
Feedback/Response (697) 13% Feedback/Response
Chart
 Late/No Delivery Late/No Delivery (201) 4%
Other Other (1977) 37%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (148) 3%
Pricing/Barcodes Pricing/Barcodes (6) 0%
Repairs/Servicing Repairs/Servicing (36) 1%
Spam Spam (76) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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