Woolworths Compliment
Woolworths |
Retail | ||
| BRANCH / AREA | Mooiriver Mall, Potchefs... | COUNTRY | South Africa |
| TIME / DATE | 21:14 Sun 5 Feb | PERSON RESPONSIBLE | Darrel |
| CUSTOMER | jored44 | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Tue 17 Jan | ||
| HEADLINE | Manager walk so many extra miles for one customer |
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| I requested school shoes to be ordered from another Woolies branch in Sandton. The day before the school term started in January the shoes had not arrived. Darrel from Mooiriver Mall Woollies DROVE to Johannesburg in person to fetch the shoes so that my daughter could have it when the school term starts. It was the best client service I have ever received. Thank you VERY MUCH Darrel for your excellent service. All my appreciation also to Rachel who traced the request on the computer system. | |||
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