Woolworths Complaint
 SUPPLIER |
Woolworths |
 INDUSTRY |
Retail |
| BRANCH / AREA | Finance | COUNTRY | South Africa |
| TIME / DATE | 14:07 Mon 30 Jan | PERSON RESPONSIBLE | Compete Dept |
| CUSTOMER | Johan0001 | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | Woolworths offer client only poor service |
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I applied for a personal loan from woolworths on the 22.01.2012 as I was made aware that their rates were very reasonable. I completed a very basic application in store. I earn a basic salary, but my commision makes up for more that 50% of my salary. On the application form they wanted a gross salary amount, I took a 3 month avg and filled that in these. A week later I contacted their call centre. The feedback was completely atrocious. Had to phone multiple times with no answer, got transfered from dept to dept to finally find out I got declined. Thing is, nobody can tell me why. I got promised feedback from the last agent I spoke to and I also explained to her how my salary structure works. needless to say, I am still waiting. Poor poor service!! |
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(( • )) Supplier's response |
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