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 Woolworths Complaint

SUPPLIER

Woolworths

INDUSTRY Retail
BRANCH / AREA ALL COUNTRY South Africa
TIME / DATE 12:51 Fri 27 Jan PERSON RESPONSIBLE
CUSTOMER raygun69 View all reports by user
PROBLEM

Silly payment process

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INCIDENT Fri 27 Jan
HEADLINE

Why do I have to give my Woolies card BEFORE I pay

Come on guys it really slows down the payment process because I first have to put down my stuff, having the attendent just look at me with nothing to do, whilst I fish for the card.
(It wasn't like this when I first started using your card)

PLEEEEASE just let me give my Woolies Card at the end like every other store.

I'm just going to stop using it because there are no real value-add benefits worth the draining slowness.

...and don't tell me that it's because the card related discounts need to be calculated as each item goes through, because then it's a system issue and then you can hire me to fix your system.

Oh and your store is one of the few that still require a signature for a 'chip' card.

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