Woolworths Complaint
 SUPPLIER |
Woolworths |
 INDUSTRY |
Retail |
| BRANCH / AREA | customer service | COUNTRY | South Africa |
| TIME / DATE | 13:44 Wed 1 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Nikic | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 23 Jan | ||
| HEADLINE | Rice Milk |
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| I logged a call on 23/24 January looking for Rice milk, I did not hear anything till the 30th, however at no point did anyone tell me why they where out of stock. I only today found out via Spar that Rice milk is now being tested by our SA standards, so in fact no one knows how long it will take before there is stock again. What the people at Woolworths did not understand about I urgently need Rice milk I am not quite sure. I told the lady my son can only drink Rice milk as he is allergic to normal dairy. I find this quite unacceptable as I have had to run around to other places paying double the price not knowing that actually this is going to carry on for quite a while. So thank you Woolworths for costing me so much money and time.FYI I buy 30 plus litres a month. | |||
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(( • )) Supplier's response |
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