Woolworths Complaint
 SUPPLIER |
Woolworths |
 INDUSTRY |
Retail |
| BRANCH / AREA | Durban | COUNTRY | South Africa |
| TIME / DATE | 08:27 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | kristiezeiss | View all reports by user |
 0
1
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| PROBLEM | Bad Attitude |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Poor Service |
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| I applied on line for a personal loan with WFS. I received a sms back saying the application had been declined. I called in requesting some feedback on my declined application. They informed me that my personal details did not match details they had, when I asked what details it could be they told me maybe my residential address had changed. I have a Woolworths Store Card which I have had for the last 10 years and Woolworths are gladly giving me credit each month, and I pay my monthly installments each month - never missed a payment, but not once in the 10 years have they called me to update personal information. What a way to decline a client. Still waiting for feedback from a team leader at Woolworths Financial Services. | |||
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