Woolworths Complaint
Woolworths |
Retail | ||
| BRANCH / AREA | South Africa | COUNTRY | South Africa |
| TIME / DATE | 15:44 Fri 3 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Sarah_M | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | NO STORE CARD AFTER 6 MONTHS AND HOURS IN STORE |
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After applying and being approved for a Woolworths account and store card in July last year, I still have not received my store card. I have spent countless hours in customer services who keep phoning the financial department and being assured that a new one has been sent. I am tired of having to spend valuable time off on my weekends trying to sort this out. It is not a problem with the address as I have confirmed it numerous times. It also is not a problem with the post office as myself and my family have received numerous cards through them with no hassle. I am tired of having my time wasted and having to make monthly admin payments on an account I can't even use! |
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