Woolworths Complaint
 SUPPLIER |
Woolworths |
 INDUSTRY |
Retail |
| BRANCH / AREA | Credit Card | COUNTRY | South Africa |
| TIME / DATE | 15:01 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Miss Mayuri | View all reports by user |
 0
3
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| PROBLEM | FICA |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | FICA Documents |
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| I have a Woolworths Credit Card, which I have had for a few years now. I received a call yesterday from the call centre advising that I need to hand in FICA documents. When I contacted the call centre today to query what is going on, i was advised that Woolworths requires that their customers provide FICA documents on a yearly basis. Once I hand in my documents, I will then be required to only FICA myself when I collect my new card. This is very confusing...Which do you want - docs on an annual basis or on collection of my card. I am quite happy to provide my documents on collection of a new card, which is something I have been doing. Why contact me now, 2 years after I collected my card and tell me that I need to provide FICA. I would appreciate it if someone could give me a more acceptable reason for handing in FICA now when my card expires in March 2013. | |||
Relevant content (Last 5 FICA Problems)
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