Hello

book peter | home

wine of the month club - Customer Feedback and Analysis

Shown below are the statistics for wine of the month club based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (5) 100%
Customer Compliment Complaint
1. shanyane01
2. Garfield197801
3. jenr01
4. sthe4mom01
5. lindtn01
Nature of complaints (last 12 months): 5 reports - wine of the month club
Billing/Accounts (3) 60% Billing/Accounts
Breach of Contract (1) 20% Breach of Contract
Other (1) 20% Other
Chart
Nature of complaints (last 12 months): 9472 reports - Other Industry Analysis
Bad Attitude (822) 9% Bad Attitude
Billing/Accounts (934) 10% Billing/Accounts
Booking Query (43) 0% Booking Query
Breach of Contract (403) 4% Breach of Contract
Call Centre!! (125) 1% Call Centre!!
Competitions (57) 1% Competitions
Damaged Goods (479) 5% Damaged Goods
Expiry Date (20) 0% Expiry Date
Feedback/Response (538) 6% Feedback/Response
Chart
Hygiene Hygiene (55) 1%
Late/No Delivery Late/No Delivery (1030) 11%
Other Other (3929) 41%
Out of Stock Out of Stock (59) 1%
Passing the Buck Passing the Buck (150) 2%
Pricing/Barcodes Pricing/Barcodes (66) 1%
Repairs/Servicing Repairs/Servicing (638) 7%
Spam Spam (124) 1%

Please note: All Reports & Stats fall away after 12 months

 
Afrihost
Copyright 2010 Hellopeter.com. All rights reserved.  Proudly hosted by Afrihost.com - Personal Web Hosting & Domain Registration