Wimpy Complaint
 SUPPLIER |
Wimpy |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | FOCHVILLE | COUNTRY | South Africa |
| TIME / DATE | 11:14 Mon 30 Jan | PERSON RESPONSIBLE | the whole place |
| CUSTOMER | aapman | View all reports by user |
 0
4
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| PROBLEM | Bad Attitude |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | Why oh WHy |
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| Sorry wimpy, i apologise for trying to have a breakfast at your Fochville branch . i am also very sorry i had to inconvenience your staff to wait 2 minutes at your "wait to be seated sign" to be taken to a open seat where the whole restaurant only had 10 patrons in at that moment, i`m rally sorry to ask for a drink with my partner, i could see this by your frouning waitress that had to be told 3 times what we want, and waiting 10 minutes for a cream soda and ice coffee,, sorry to inconvenience for the mega breakfast and cheese griller we ordered with the drinks(at that same time hey). we didn`t know that the kitchen staff wan`t in the mood for making anybody breakfast.. we apologise for sitting and waiting half an hour for food we ordered and we had to stand up and leave before we had to eat.. seemingly as we had a clear view of your kitchen. no food was prepared.. we then went to the counter, and sorry .. we paid for our drinks and voiced our apology to your manager that looked like she wanted rid of us.. every staff member seemed a bit relieved as we went away. o yes i got SARAH`s number. and trying to phone the woman her phone is off. so please apologise to her as well please.. | |||
| SUPPLIER'S RESPONSE | Wimpy | Time and Date | 11:48:41 | Mon 30 Jan 12 |
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Hello aapman, Dear Francois, You logged this call on Get Closure as well. Once again please accept our apology for the poor service. I have forwarded to our franchise manager to resolve as i noticed your contact details is on this compliant. kind regards Wimpy Head Office |
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| CUSTOMER'S FEEDBACK | aapman | Time and Date | 14:53:10 | Mon 14 May 12 |
| Utterly Disgusted: im talking to the walls. WIMPY suckjs | |||
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