Wimpy Complaint
 SUPPLIER |
Wimpy |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | Alberton City | COUNTRY | South Africa |
| TIME / DATE | 15:35 Mon 30 Jan | PERSON RESPONSIBLE | Manager |
| CUSTOMER | AvdNest | View all reports by user |
 0
3
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| PROBLEM | Bad Attitude |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | Pathetic manager |
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On Sunday 29 January we decided to go to Wimpy for breakfast. After waiting 40 minutes for our food we decided to leave as the service was terible. I then called the male manager over to our table to tell him to cancel our order since we have been waiting so long for our food. Without saying one word to us he then went to the waiter that served us and told her to cancel the order. While standing at the till paying for our drinks he just stood there. I then told him that the worst part of the bad service was that he did not even apologise for the time delay. He just accepted us leaving without trying to convince us to stay. He did not even offer to go and see how far our food was. HE JUST STOOD THERE. He had no pride in his work and did not care if Wimpy made money or not. It looked like Wimpy owed him something. He had no energy, proud in his work and his sholders were hanging and he had no ability to work with clients. Very dissapointed and will not be visiting that Wimpy ever again. |
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| SUPPLIER'S RESPONSE | Wimpy | Time and Date | 16:00:26 | Mon 30 Jan 12 |
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Hello AvdNest, Dear Anneke, please accept our apology for the poor service you received from Wimpy Alberton City. Your complaint has been forwarded to our franchise manager and franchisee to resolve and give you feedback. Kind regards Wimpy Head Office |
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