Wimpy Complaint

SUPPLIER	Wimpy	INDUSTRY	Restaurant
BRANCH / AREA	SOMERSET MALL	COUNTRY	South Africa
TIME / DATE	14:37 Tue 7 Feb	PERSON RESPONSIBLE	KITCHEN
CUSTOMER	wikapika	View all reports by user	1 3
PROBLEM	COLD BREAKFAST	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 7 Feb
HEADLINE	COLD Breakfast not for me.
Visited Wimpy in Somerset Mall, ordered Breakfast. When the breakfast arrived it was cold- both me and my friends breakfast. We've mentioned it to the waiter-and no exchange were offered or compensation. I also mentioned it to the cashier. She said i must complain. I did...and anyway i dont have time to sit and wait again for food. I had a wedding to attend in Hermanus. I know Wimpy was extremely busy...but that is not my problem. If the kitchen cant cope with the volume- then Wimpy must stop being greedy and rather allow only a certain amount of people in their restuarant and serve them 100% quality hot food. They say that most people dont complain and just walk away -and never return. I think i will rather go and try breaksfast at Spur or anywhere else-where i always get a hot breakfast. Even more embarressing is that i invited my friend for breakfast a-a cold brekfast. ag nee man. Add a new Wimpy Report Inappropriate report?
SUPPLIER'S RESPONSE	Wimpy	Time and Date	14:47:12 \| Tue 7 Feb 12
Hello wikapika, Dear Wi, please accept our apology for the poor quality food received from Wimpy Somerset Mall. Your complaint has been forwarded to our franchise manager and franchisee to resolve and give you feedback accordingly. kind regards Wimpy Head Office