Wimpy Complaint

SUPPLIER	Wimpy	INDUSTRY	Restaurant
BRANCH / AREA	Faerie Glen Pick and Pay	COUNTRY	South Africa
TIME / DATE	11:21 Mon 30 Jan	PERSON RESPONSIBLE	Lucky / Waiters
CUSTOMER	brain	View all reports by user	3 5
PROBLEM	Waiters ignore certain...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Mon 30 Jan
HEADLINE	Absolute lack of service thier standard
This will be the second wimpy complaint. I went to Faerie Glen Wimpy for a breakfast on Saturday. At the door we waited to be seated where a waiter shouted :ella customer", and proceeded to show us to our table outside. As we sat down my friend said "watch they are going to forget about us". Which they did. For som reason the two tables next to us got service, even sitting with the menus closed on the table could not get the waiter attention. Another table was seated and received their order BEFORE we could even place our drinks order. After approximately 20 minutes of waiting and trying to get attention of a waiter, we got up and left. No one eben notices and when i brought this to the attention of the lady behind the till (whom i asked for the managers details), she gave me a look that could kill as if it was my fault that Wimpy has a lack of service. Wimpy used to be a good value for money family restaurant, but it has dropped its standards. Maybe there was another reason that we were refused service, i will never know since we never saw the waiter. Wimpy hsa just put a sour taste in my mouth. Please spare me the standard fabricated response you always send. Add a new Wimpy Report Inappropriate report?
SUPPLIER'S RESPONSE	Wimpy	Time and Date	11:53:46 \| Mon 30 Jan 12
Hello brain, Dear Brian, please accept our apology for the poor service you received from Wimpy Faerie Glen PNP. Your complaint has been forwarded to our franchise manager as well as to the franchisee to resolve and give you feedback. Kind regards Wimpy Head Office