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Whale Cottage - Customer Feedback and Analysis

Shown below are the statistics for Whale Cottage based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (2) 40%
Complaint (3) 60%
Customer Compliment Complaint
1. predator01
2. S.Stopforth10
3. lvh@01
4. hellokeith01
5. Hombre10
Customer Feedback to Supplier Responses (last 12 months): 1 reports
Chart
 Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (1) 100%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 3 reports - Whale Cottage
Bad Attitude (1) 33% Bad Attitude
Breach of Contract (1) 33% Breach of Contract
Other (0) 0% Other
Spam (1) 33% Spam
Chart
Nature of complaints (last 12 months): 2558 reports - Travel Industry Analysis
Bad Attitude (298) 12% Bad Attitude
Billing/Accounts (167) 7% Billing/Accounts
Booking Query (174) 7% Booking Query
Breach of Contract (147) 6% Breach of Contract
Call Centre!! (48) 2% Call Centre!!
Competitions (10) 0% Competitions
Damaged Goods (54) 2% Damaged Goods
Expiry Date (1) 0% Expiry Date
Feedback/Response (161) 6% Feedback/Response
Chart
 Hygiene Hygiene (18) 1%
Late/No Delivery Late/No Delivery (182) 7%
Other Other (1153) 45%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (54) 2%
Pricing/Barcodes Pricing/Barcodes (35) 1%
Repairs/Servicing Repairs/Servicing (28) 1%
Spam Spam (25) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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