Wesbank Compliment
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 16:33 Wed 18 Jan | PERSON RESPONSIBLE | Linda Khoza |
| CUSTOMER | Ridgway | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | Super Service |
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| I had a query regarding my application and required further information that the call centre agents couldn't't respond to, therefore escalated my query to the Team Leader. She was professional, courteous,and responded with calmness. She promised to review my application, obtain the necessary information and return my phone call within 30mins and did so. What fantastic and efficient service. Well done to Linda and keep up the good work!! | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 09:07:54 | Thu 19 Jan 12 |
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Hello Ridgway, Thank you for sharing your pleasant experience at WesBank. We are always grateful when our customers place positive commentary and share their experiences with us and the public. Linda Khoza is indeed valuable to us and this compliment will be forwarded to her and her management. Thank you once again for this feedback. Kind regards WesBank |
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| CUSTOMER'S FEEDBACK | Ridgway | Time and Date | 08:33:36 | Sun 22 Jan 12 |
| Over the Moon: Service was fantastic and Wesbank really showed they want to keep me as a client!! | |||
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