Wesbank Compliment
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Head office | COUNTRY | South Africa |
| TIME / DATE | 09:49 Wed 23 Nov | PERSON RESPONSIBLE | Mr CyrilZhungu &Adele... |
| CUSTOMER | Lindankej | View all reports by user |
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| NATURE | Repairs/Service |
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| INCIDENT | Wed 23 Nov | ||
| HEADLINE | Great Service From Wesbank |
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To whom it may concern I would just like to thank WesBank for the great service. We have received when we had a problem with Hyundai Roodepoort Dealer where we purchased the car. My most sincere gratitude to you, Mr Cyril Zhungu General Manager and Adele Buys Head of Operations and all the parties involved for the expeditious manner in which my concern was handled. The professionalism, sensitivity, displayed by you is most highly commendable. I do not have any words to express my Gratitude it's amazing, it didn't take more than 18hrs for WesBank to have a Solution to the problem. I call this excellent customer services, when you say, We know how, it's defines what you have done , you know how to Value your Clients, always have Solution to the Problem within a specific time frame. I do not regret being your client. I certainly will tell others of your outstanding service as I have done with my Fiancee '.I look forward to a prosperous relationship with Wesbank. Kind Regards Linda Sifiso Nkejane & Purity |
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| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 16:26:40 | Thu 24 Nov 11 |
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Hello Lindankej, Thank you for taking the time to provide us with such pleasant feedback in respect of the exceptional service you have received. At WesBank we strive to make every interaction a memorable experience for each customer and we are extremely pleased to hear that we were able to accommodate your request. Your feedback has been shared with all WesBanker's mentioned in this compliment. Thank you once again for this valuable feedback. Kind regards WesBank |
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