Wesbank Conversion

SUPPLIER	Wesbank	INDUSTRY	Banking
BRANCH / AREA	Port Elizabeth	COUNTRY	South Africa
TIME / DATE	12:07 Sat 4 Feb	PERSON RESPONSIBLE
CUSTOMER	bobegnops	View all reports by user	2 2
PROBLEM	Wrong documents sent	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Sat 4 Feb
HEADLINE	Worn documents sent wasted my time!
Wesbank sent the wrong documents for me to be able to transfer a settled vehicle onto my name. The proxy form and a copy of the proxies ID were sent on the same document. This is incorrect as per the Post Office the proxy form needs to be a seperate documents and the proxies ID book must be seperate certified copy. This wasted my time as got to the post office, stood in the que and couldn't do anything. Add a new Wesbank Report Inappropriate report?
SUPPLIER'S RESPONSE	Wesbank	Time and Date	07:52:16 \| Tue 7 Feb 12
Hello bobegnops, Thank you for your concerns raised in respect of your Natis document. The relevant management have been in contact with you to discuss the matter further and well as to explain what had transpired. We apologise for the inconvenience caused, however new documentation has been issued. We trust that the matter was handled to your satisfaction. Kind regards WesBank
CUSTOMER'S FEEDBACK	bobegnops	Time and Date	11:45:44 \| Thu 9 Feb 12
Quite Impressed: Was contacted by Wesbank representative and told were to go fot correct documentation. Received required documentation