Wesbank Conversion
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Finance | COUNTRY | South Africa |
| TIME / DATE | 18:00 Tue 31 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | evolsche | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Tue 31 Jan | ||
| HEADLINE | Waiting almost a week for approval |
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| I am awaiting for feedback regarding an Application for Finance via a Dealership. I have been waiting since last week Thursday the 26th for an answer. I cannot believe it takes so long, as I am an existing Wesbank customer, and when I purchased my vehicle it did not take so long, I received approval Immediately... The Dealership I am trying to go through is Conqueror Trailers, as I am purchasing a Conqueror Trailer... What is the Problem??? | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 09:53:10 | Thu 2 Feb 12 |
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Hello evolsche, Thank you for escalating your concerns with WesBank affording us the opportunity to clarify what has transpired. We have made contact with you to discuss that there was no application submitted and the dealership only submitted your application yesterday. We apologise for any inconvenience caused and can assure you that your application will receive our immediate attention until concluded. We trust that you find this in order. Kind regards WesBank |
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| CUSTOMER'S FEEDBACK | evolsche | Time and Date | 22:44:28 | Mon 6 Feb 12 |
| Quite Impressed: I am very impressed with Pinkie, she called me early the morning to discuss. By the end of the day after Albert called, finance was sorted. My problem is that there is somehow | |||
Relevant content (Last 5 Feedback / Response Problems)
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