Wesbank Complaint
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Insurance Confirmations | COUNTRY | South Africa |
| TIME / DATE | 08:18 Fri 3 Feb | PERSON RESPONSIBLE | GMSA Financial Services |
| CUSTOMER | zanetteb | View all reports by user |
 6
7
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | Proof of Insurance |
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On the 23rd of Jan 2012, I get a letter from GMSA Financial Services that they are charging me R103.22 per month, till I give proof. I was on leave till today 03/02/2012, when I called 0861000458 was told wrong department , they transfered me to confirmations and was told that I needed to fax or e-mail proof again and they put the phone down. All I want to tell you is that I am insured with Sansure TPO 23112 Santam Sonja Niemand Client Services Consultant SANSURE CC FSB License # 12917 TEL: (021) 914-3488 FAX: (021) 914-3484 E-Mail: [Email Removed] SANSURE CC is an Authorised Financial Service Provider |
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| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 14:03:26 | Mon 6 Feb 12 |
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Hello zanetteb, Thank you for raising your concerns relating to the Outstanding Debt Policy. An insurance representative has been in contact with you to discuss the policy initiative further has since updated your information on our system. We trust that you find this in order. Kind regards WesBank |
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