Wesbank Complaint
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | KZN | COUNTRY | South Africa |
| TIME / DATE | 22:30 Thu 26 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Shanvir.kamraj | View all reports by user |
 0
7
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | No Statements |
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| I am not recieving my statements, i have emailed you to fix the problem but i have still not recieved any. back in December i recieved a statement as an MMS and i never did request this service, i contacted you via email to change this and resend via postal ane instead you emailed me the statement. I am missing statements for July 2011, Aug 2011, Dec 2011, Jan 2012. i request that you post me these 4 statements and not email them to me. I file away these statements and require them to be original and not an emailed version. Please get this right. | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 15:55:43 | Fri 27 Jan 12 |
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Hello Shanvir.kamraj, Thank you for bringing this to our attention. You have been contacted by our customer service management to discuss the matter further. We apologise sincerely for mishap and have arranged for the documents to be posted as requested. We will follow up with you to confirm receipt of the same. Kind regards WesBank |
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