Wesbank Complaint
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | JHB/CPT | COUNTRY | South Africa |
| TIME / DATE | 15:24 Thu 26 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Gideon12 | View all reports by user |
 0
1
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | Blacklisted |
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| I got a settlement amount from wesbank, i settled the account in full 2 days later. Another 2 weeks went by and i got my reg papers, no problem there. The car is now mine and fully paid for.I was later informed that i still owe them (wesbank) another R4 157.20 which i am being blacklisted for.I sent a email stating that i need them to remove my name, that was back in 2009.To my surprise I find out last week that i am still blacklisted.I phoned today, spoke to 8 different people and 45minutes later and they are still helping me... | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 15:48:51 | Fri 27 Jan 12 |
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Hello Gideon12, Thank you for escalating your concerns, affording us the opportunity to assist you. The relevant Bad Debt management will investigate your complaint and will revert to you with the appropriate feedback. We trust that you find this in order. Kind regards WesBank |
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