Wesbank Complaint
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Pretoria | COUNTRY | South Africa |
| TIME / DATE | 11:44 Mon 30 Jan | PERSON RESPONSIBLE | SMS Message |
| CUSTOMER | johanpta | View all reports by user |
 1
15
|
| PROBLEM | Damaged Goods |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Mon 30 Jan | ||
| HEADLINE | 10 Working days for Info on Computer |
||
|
Good Day I have a motorcycle that has been written off. This was reported and dealt with by Alexander Forbes. Wesbank sent me a Text Message ten days back., requesting time to supply the Natis form and a settlement letter. This is all supposed to be computerised. I can obtain the settlement letter on the system but the NATIS document is unavailable and now 10 days later NOTHING. This is probably because in two days time they can take another payment fromn the account What a poor show in this day and age Regards |
|||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 12:01:14 | Tue 31 Jan 12 |
|
Hello johanpta, Thank you for raising your concerns with WesBank affording us the opportunity to assist you. You have been contacted by a legal insurance representative and we have informed you of the turn around time required in order to conclude the de-registration. We have since forwarded all the relevant information to the insurance company and further feedback will be provided to you in due course. We trust that the matter was handled to your satisfaction. Kind regards WesBank |
|||
Relevant content (Last 5 Damaged Goods Problems)
 |
|||
 |
|||
|
|
|||
|
|
|||
 |
Facebook Application
