Wesbank Conversion
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Kwazulunatal | COUNTRY | South Africa |
| TIME / DATE | 08:54 Tue 29 Nov | PERSON RESPONSIBLE | Mpho |
| CUSTOMER | waxford | View all reports by user |
 1
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| PROBLEM | Bad Attitude |
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| INCIDENT | Tue 29 Nov | ||
| HEADLINE | SHOCKING SERVICE AND BAD ATTITUDE |
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| Good Morning . I have been paying the instalments on my company vehicle for the last 4 and half years . Our country and the economy have been through a very tough time and are still in tough times . We have been batteling for some time to keep up todate on our instalments . I now have 5 instalments left . For the last couple of months i have paid every month at least an instalment . I know i am in arrers but all i ask is that somebody can assist me get over this crisses . They now want to reposes the vehicle as i still have an otstanding amount . I have tried on numerouse occasions to to either extended the contract by the two outstanding amounts are divid the amount over the remaining 5 months but the lady i deal with at Wesbank has such attitude including her manager . The only reason they now want to repose the vehicle is because they can make money on a vehicle valued at over R 300 000 . 00 and reposes it for R 80 000 . 00 PLEASE CAN SOMEBODY HELP ME AS I DONT BELIVE WESBANK WANT TO BECOME THE LARGEST SECOND HAND CAR LOT IN THE COUNTRY . | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 09:17:02 | Wed 30 Nov 11 |
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Hello waxford, Thank you for raising your concerns with WesBank affording us the opportunity to assist you. Your complaint has been referred to the relevant pre-legal management and your response has been received, in respect of the assistance you require with your current financial situation. You will be contacted again shortly to discuss in detail the proposal being offered. We trust that you find this in order. Kind regards WesBank |
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| CUSTOMER'S FEEDBACK | waxford | Time and Date | 09:11:46 | Fri 2 Dec 11 |
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Quite Impressed:
Good Morning Hellopeter I would like to thank you for this facility as i got a call from Wesbank within 6 hours and an arrangment has now been made . An Arrangment that they couldent make before is now possible . The manager that phoned was exceptionaly helpfull and i thank Wesbank for there efforts in particular the manager Riccardo . Regards |
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