Wesbank Conversion
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | National | COUNTRY | South Africa |
| TIME / DATE | 08:13 Sun 25 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | ikarbary | View all reports by user |
 6
 7
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Sun 25 Dec | ||
| HEADLINE | Settled account but balance still remaining |
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| I requested a settlement balance from wesbank online. After receiving the amount, I made the payment. Three days later, my account reflects the payment, but still has a balance! Wesbank, please close my personal loan account! | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 09:13:19 | Wed 28 Dec 11 |
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Hello ikarbary, Thank you for bringing the matter to our attention. We wish to confirm that the Personal Loan account has been closed and no further debit orders will debit from your bank account. Please accept our apology for the delay. Kind regards, WesBank |
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| CUSTOMER'S FEEDBACK | ikarbary | Time and Date | 15:04:59 | Wed 1 Feb 12 |
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Over the Moon:
Great response from Wesbank! They resolved the whole matter within a day! Thanks Wesbank for the great service! |
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Relevant content (Last 5 Billing / Accounts Problems)
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