Wesbank Conversion
 SUPPLIER |
Wesbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Fairland | COUNTRY | South Africa |
| TIME / DATE | 13:31 Tue 20 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | karensch | View all reports by user |
 4
 14
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| PROBLEM | Feedback / Response |
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| INCIDENT | Tue 20 Dec | ||
| HEADLINE | NO REPLY TO EMAIL |
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| I have not received this month's Statement for Mark Bromage in the post so emailed the Accounts Department on Thursday 15th December and have still not received a reply from them. Had to pay the Account without a Statement. Once before the Statements stopped being posted and I went through so much hassle to get this sorted out. | |||
| SUPPLIER'S RESPONSE | Wesbank | Time and Date | 11:43:58 | Wed 21 Dec 11 |
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Hello karensch, Thank you for bringing your concerns to our attention. The requested statements have been couriered and the delivery method was updated for future statements to be received via post. We trust the complaint was resolved to your satisfaction. Kind regards, WesBank Wishing you many safe driving kilometres this festive season* |
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| CUSTOMER'S FEEDBACK | karensch | Time and Date | 05:44:23 | Mon 26 Dec 11 |
| Quite Impressed: Response good but still have not received the Statement in the Post. | |||
Relevant content (Last 5 Feedback / Response Problems)
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(( • )) Supplier's response | ||
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