Webmail Complaint
 SUPPLIER |
Webmail |
 INDUSTRY |
Media |
| BRANCH / AREA | web service | COUNTRY | South Africa |
| TIME / DATE | 14:23 Mon 6 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | natalie001 | View all reports by user |
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| PROBLEM | Spam |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | Webmail unwilling to unsubscribe me from emails |
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| I have contacted Webmail numerous times to remove me from unwanted emails friom their third party advertisers. Thier response is that it was something I agreed to when I signed up for an email account (many many years ago). This may be the case but surely it is within my rights to be unsubscribed from these mails which I consider spam. This is extremely unprofessional of them so just a heads up to anyone thinking about opening a webmail account. | |||
| SUPPLIER'S RESPONSE | Webmail | Time and Date | 16:42:46 | Mon 6 Feb 12 |
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Hello natalie001, Many thanks for posting your concerns. As part of the registration process you are required to complete a specific list of questions assisting us with targeting each user for this platform of advertising. While we do understand that this may not be your preference, it is an advertising opportunity we provide to our clients, reaching all of our free email, SMS, file hosting etc users. Most free email service providers adopt the same structure within their terms and conditions prior to registration. Kind regards The Webmail Team |
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