Webmail Complaint

SUPPLIER	Webmail	INDUSTRY	Media
BRANCH / AREA	HQ	COUNTRY	South Africa
TIME / DATE	07:44 Sat 3 Dec	PERSON RESPONSIBLE	COO
CUSTOMER	Scubie	View all reports by user	1 4
PROBLEM	Service availability/r...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Sat 3 Dec
HEADLINE	SERVICE GONE FROM BAD TO WORSE
Yes I know its a free service for some of us, this still does not mean that it should become so pathetic. System availability and responsiveness is virtually non-existant. Surely whatever was paying for it is still paying for it like those irritating pop-up adverts etc and the direct mailing spam that one cannot block. Add a new Webmail Report Inappropriate report?
SUPPLIER'S RESPONSE	Webmail	Time and Date	14:16:09 \| Mon 5 Dec 11
Hello Scubie, Many thanks for posting your concerns on HelloPeter.com We shall revert back to you about your concerns soonest. Kind Regards The Webmail Team
UPDATED RESPONSE	Webmail	Time and Date	08:45:36 \| Wed 7 Dec 11
Hello Scubie, We appreciate your feedback; Webmail offers free email services to our users, the advertisers allow for this by bringing in advertising revenue. We would not be able to provide our users with a free service without the advertising revenue. We trust that you understand the above. Kind Regards The Webmail Team
CUSTOMER'S FEEDBACK	Scubie	Time and Date	21:27:54 \| Tue 6 Dec 11
Utterly Disgusted: No improvement. No response other than the "form answer" above. But like I said, its a so-called free service so who am I to complain...