Webmail Complaint
 SUPPLIER |
Webmail |
 INDUSTRY |
Media |
| BRANCH / AREA | houghton | COUNTRY | South Africa |
| TIME / DATE | 14:35 Tue 24 Jan | PERSON RESPONSIBLE | shane |
| CUSTOMER | Eugene0077 | View all reports by user |
 2
4
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| PROBLEM | Breach of Contract |
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| INCIDENT | Tue 24 Jan | ||
| HEADLINE | Payed 4 a website + marketing, but only got a link |
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Webmail phoned me and asked if I am interested in marketing my existing website. I said that I am looking for a new website for a product that I market and then they can market that new website first. If that is successful I will add my existing site to be marketed as well. I paid R6800-00 with the understanding that I will get a new website 200 000 marketing hits on webmail site that will be linked to my new site. I also gave them the site of the head office of this product with specific instruction to copy it and just change my contact details. What I got is this teeny weeny little spec in the corner of the webmail website that pops up now and then. The result after 4 months = No Response. When I realised what I got I instructed them to stop everything and return my money as this is not what I ordered and paid for. They ignored my several requests. What person in his right mind will pay R6800-00 for a dot on someone else's website for only 4 months? One can have a brand new website designed from ? R3000-00. Now they ignore me. |
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| SUPPLIER'S RESPONSE | Webmail | Time and Date | 14:47:33 | Tue 24 Jan 12 |
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Hello Eugene0077, Many thanks for posting your complaint. We will be in contact with you to address your concerns. Kind Regards The Webmail Team |
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| UPDATED RESPONSE | Webmail | Time and Date | 10:45:55 | Thu 9 Feb 12 |
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Hello Eugene0077, Many thanks for your input in resolving your concerns; we appreciate your feedback as this assists us in growing our client relations. We are pleased that we were able to reach resolution and wish you all the best into the future. Kind regards The Webmail Team |
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Relevant content (Last 5 Breach of Contract Problems)
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14:31:27 Fri 25 May 12
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