Webmail Complaint
 SUPPLIER |
Webmail |
 INDUSTRY |
Media |
| BRANCH / AREA | Durban | COUNTRY | South Africa |
| TIME / DATE | 12:53 Thu 11 Aug | PERSON RESPONSIBLE | Natalie Nell |
| CUSTOMER | avi13 | View all reports by user |
 0
1
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 11 Aug | ||
| HEADLINE | PATHETIC SERVICE |
||
| I have a contract with webmail international. Their accounts division has NO idea how to do their jobs. Last month they did an UNAUTHORIZED debit which put my account into overdraft. I had needed money that evening and could not get access to any money because of that debit. The next day they had put the money back but an overdraft fee was still remaining. They have NOT yet credited me for the overdraft fee but they have debited me for payment of August 2011 and just 3 days ago i recieve an email stating that i have not paid for August 2011 and that i am in arrears. Service doesn't get anymore poor than this! | |||
| SUPPLIER'S RESPONSE | Webmail | Time and Date | 13:44:32 | Mon 12 Mar 12 |
|
Hello avi13, Many thanks for posting your concerns on Hellopeter.com. We have recently signed up with Hellopeter as a company that responds in an effort to provide quality service and feedback to our clients. We note that your account has been paid in full, and your file has been closed. Kind Regards The Webmail Team |
|||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
|
|
|||
|
|
|||
|
|
|||
|
|
Facebook Application
