Webmail Complaint
 SUPPLIER |
Webmail |
 INDUSTRY |
Media |
| BRANCH / AREA | Durban | COUNTRY | South Africa |
| TIME / DATE | 17:04 Sun 22 Jan | PERSON RESPONSIBLE | Vaughn LouwrensNatali... |
| CUSTOMER | Foam Party Fun | View all reports by user |
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Sun 22 Jan | ||
| HEADLINE | Cons . *******. Unprofessional. Rude . |
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| I have paid in full R 17100-00 to webmail for one of there campaigns 2 years ago. What have I received. ONE MONTH OF UTTER **** ADVERTISING TO IMPOVERSHED AREAS WHO CANNOT AFFORD MY PRODUCT AND NOT EVEN IN MY AREA !!!I told them to stop campaigning in those areas and target the customers they promised they would and geographically correct. Still waiting for Louwrens and VAUGHN to get back to me after numerous calls made to webmail.Campaign never ran again. But debit order did and is now paid in full. Accounts dept still had a cheek to phone me last week and say my account is in arrears. WHAT A JOKE!!!! I could of spent that R 17100 elsewhere to market my business. Most unethical unprofessional rude arrogant people and company I have ever dealt with. | |||
| SUPPLIER'S RESPONSE | Webmail | Time and Date | 08:59:23 | Mon 23 Jan 12 |
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Hello Foam Party Fun, Many thanks for posting your concerns; we will be in contact with you to assist soonest. Kind Regards The Webmail Team |
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| UPDATED RESPONSE | Webmail | Time and Date | 11:46:39 | Thu 3 May 12 |
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Hello Foam Party Fun, We are pleased that we have resolved your concerns and look forward to finalising the campaign for Foam Party Fun. Please forward ad material as soon as it is ready. Kind Regards, Jenna Hi Dudley, Many thanks for the artwork received, we are pleased that your concerns have been resolved and the campaign is live. Kind regards Jenna |
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Relevant content (Last 5 Late / No Delivery Problems)
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(( • )) Supplier's response | ||
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