Contact: Consumer Division

The Advertising Standards Authority of South Africa (ASA) is an independent body set up and paid for by the marketing communications industry to regulate advertising in the public interest through a s...

Contact: Su Linning (Executive Officer)

The South African Institute of Architects is a voluntary association of affiliated and regional institutes established in 1996...

The Credit Information Ombud will: Effectively resolve disputes between members of the credit information industry (credit grantors and credit bureaux) and credit receivers (consumers & businesses...

The Financial Services Board is a unique independent institution established by statute to oversee the South African Non-Banking Financial Services Industry in the public interest. Our mission is to p...

The primary aim of the regulatory council is to promote sustainable growth of the micro-lending industry, to serve unserved credit needs, while ensuring that consumer rights are protected. Any money l...

Resolves complaints by investigating matters according to the rules of the scheme. If the matter has not been resolved by negotiation after investigation, a formal decision may be taken. The decision ...

The South African Reserve Bank (the SARB) is the central bank of the Republic of South Africa. It regards its primary goal in the South African economic system as "the achievement and maintenance of p...

The Banking Association South Africa is the representative voice of banking in South Africa. Its members include foreign, retail, merchant, investment and commercial banks. Its role is to "establish a...

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The National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It i...

Contact: The Registrar

The BCCSA was set up by the National Association of Broadcasters of Southern Africa in 1993 to adjudicate and mediate complaints against a broadcaster who has signed its Code of Conduct....

The Competition Commission is a statutory body constituted in terms of the Competition Act, No 89 of 1998 by the Government of South Africa empowered to investigate, control and evaluate restrictive b...

The Department of Trade and Industry administers the Unfair Business Practices Act 71 of 1988 (as amended) in terms of which certain business practices may be declared unfair business practices and th...

Contact: Chairperson - Thami Bolani

The NCF asserts the right of all consumers to a wholesome environment, a fundamental quality of life, good quality in the goods and services provided by the private and public sectors alike....

A united responsible voice, the South African National Consumer Union is a voluntary autonomous body that today represents millions of consumers. Being an independent organisation, the Consumer Union ...

Contact: Advocate Ashina Singh - Executive Director

The Credit Bureau Association (CBA) is accountable for representing the interests of the credit information industry and regulating the conduct of its members. By ensuring that credit information is r...

The National Credit Regulator (NCR) was established as the regulator under the National Credit Act No. 34 of 2005 (The Act) and is responsible for the regulation of the South African credit industry. ...

The Direct Selling Association (DSA) is a national trade association founded in 1972 representing more than 48 direct selling companies that manufacture and distribute goods and services through Direc...

Contact: Pat Allen

The Southern African Institute of Driving Instructors is an organisation dedicated to upgrading the standard of driving instructors, the service we provide to the public, working towards gaining the r...

Contact: Miss Motloi

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The objectives are to (1) regulate the creation, production, possession and distribution of certain publications and certain films by means of classification, the imposition of age restrictions and th...

The role of the Board is neither to protect the regulated industry nor to protect consumers at all cost. Instead, the role of the Board is to protect the public interest. Protecting the public interes...

Contact: Abel Tshimole

The Council is mainly established to protect the interest of housing consumers, and to regulate the home building industry....

The ‘National Inspectors Council for Residential Construction in South Africa (NICRC.SA), was conceptualized in terms of the Housing Consumer Protection Measures Act, 1998 (Act No. 95 of 1998). The ...

The mission of the Kitchen Specialists Association (KSA) is to create a professional and stable trading environment in which the industry can prosper and consumers can enjoy complete peace-of-mind. As...

The mission of the Ombudsman for Long-term Insurance is to mediate in disputes between the subscribing members of the industry and policyholders....

Contact: Brian Martin - Ombudsman

The purpose of the Short Term Insurance Ombudsman is to resolve disputes between members and insured consumers in an independent, impartial, cost-effective, efficient, informal and fair way....

The Wireless Application Service Providers’ Association (WASPA) was launched on 26 August 2004 in Sandown, Gauteng with the full support of the three network operators: Cell C, MTN and Vodacom. In o...

Contact: Elaine Zinn

The ISPA is an active industry body, facilitating communication between Internet service providers in South Africa....

Contact: The Director

The LSSA aims to promote the common interests of its members, having regard at all times to the broader interests of the public whom the profession serves....

It provides a free and quick service to people who and organisations which feel aggrieved by what has been published in newspapers and magazines....

Contact: Debbie Drake-Hoffmann

"We are a statutory council for Natural Health , responsible for the promotion and protection of the health of the population of South Africa and we will effect this by regulating and setting standard...

Contact: Dr Reg Engelbrecht

SPINAL HEALTH SERVICES - PROFESSIONAL ASSOCIATION...

Contact: Dr Jeff Michelson

The service was introduced by the South African Dental Association to give consumers access to an independant, autonomous person for advice and to deal with complaints concerning standards and service...

Contact: Bertha Peters-Scheepers

A Professional Board has to set, maintain and apply fair standards of professional conduct and practice in order to effectively protect the interests of the public....

The HSA represents and promotes the Homoeopathic Practitioner, the Profession, Education and interests, for the better health and well-being of all South Africans....

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Contact: Executive Director: Harry Rosen

The main object of the Association is to promote and protect the interests of the optometrically-related professions as well as the public....

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The South African Nursing Council is the body entrusted to set and maintain standards of nursing education and practice in the Republic of South Africa....

Contact: Vanessa Bendeman, Manager, Professional Conduct & Legal Services

Promote the provision of pharmaceutical care, which complies with universal norms and values, in both the public and the private sector, with the goal of achieving definite therapeutic outcomes for th...

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Contact: Mr Nico M Vermeulen - NAAMSA Director

Leading Authority and information provider for the South African Motor Industry....

Contact: RMI Randburg

Facilitates the settlement of disputes between members and their employees, members and the motoring public by conciliation / mediation / arbitration....

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The Public Protector receives and investigates complaints from the public against government agencies or officials, and has the power to recommend corrective action and to issue reports. The Public Pr...

SASA was founded in 1965, and serves as a hub for information and advice on industrial and commercial security. We are in existence to serve the interests of our members, the enhancement of closer tie...

The South African Bureau of Standards is the recognized national institution for the promotion and maintenance of standards in South Africa....

The Authority regulates the telecommunications and broadcasting industries in the public interest. Its key functions are to make regulations and policies that govern broadcasting and telecommunication...

We are the self-regulatory body for the timeshare industry, mandated by the Department of Trade and Industry. We are a non-profit organization and as such our services to the public are free of charge...