Vodacom Compliment
 SUPPLIER |
Vodacom |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Cancellations Department | COUNTRY | South Africa |
| TIME / DATE | 11:51 Tue 31 Jan | PERSON RESPONSIBLE | Keshni Gounder |
| CUSTOMER | Criesforhelp | View all reports by user |
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| NATURE | Billing/Accounts |
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| INCIDENT | Tue 31 Jan | ||
| HEADLINE | Thanks! |
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After a long struggle to get my matter resolved with 3G signal - Keshni Gounder on behalf of Vodacom cancelled the contracts without penalties. This is much appreciated - Thank you Keshni for handling the matter professionally and friendly as well as efficiently. |
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| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 15:46:18 | Tue 31 Jan 12 |
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Hello Criesforhelp, You are most welcome. We are glad that Keshni could be of assistance. Regards Consumer Wesite Team |
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| UPDATED RESPONSE | Vodacom | Time and Date | 07:07:28 | Wed 1 Feb 12 |
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Hello Criesforhelp, Thank you for the positive feedback. I am glad to hear that Keshni assisted you in such an efficient and effective manner. I have forwarded your compliment to Keshni and her line manager for the necessary reward and recognition. Kind regards Eltino Martin |
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