Vodacom Compliment
 SUPPLIER |
Vodacom |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | canal walk 3G/Data Store | COUNTRY | South Africa |
| TIME / DATE | 17:54 Sun 29 Jan | PERSON RESPONSIBLE | Ashwill |
| CUSTOMER | matwalsh | View all reports by user |
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| NATURE | Customer Service, feed... |
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| INCIDENT | Sun 29 Jan | ||
| HEADLINE | Above and beyond expectations |
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For the last month I have been planning and plotting my upgrade. Having had reasonable experiences with the above mention store in the past I decided to contact them again to discuss options. I got in touch with Ashwill, one of the supervisors. For the remainder of this month whenever I had a question he was quick to respond, even at the most obscure of times. What I'm sure must be felt as irritating hoops from a customer he happily jumped through never letting me down once. Today I signed another contract renewal and will be sure my other contract is likewise signed at his store in the following months. Exceptional, friendly, prompt and above and beyond expectations service! |
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| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 09:37:13 | Mon 30 Jan 12 |
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Hello matwalsh, Vodacom acknowledges receipt of your posting. Please note that a consultant will make contact with you in due course. Regards Consumer Website Team |
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| UPDATED RESPONSE | Vodacom | Time and Date | 16:09:16 | Mon 30 Jan 12 |
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Hello matwalsh, Thank you for taking the time to post your compliment on the website. We truly appreciate your support and feedback. We will ensure that we send it to the relevant store. Have an awesome week. Regards Moddy Motebejane Consumer websites |
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| CUSTOMER'S FEEDBACK | matwalsh | Time and Date | 00:55:03 | Wed 1 Feb 12 |
| Over the Moon: Quick and polite, nothing else needed. | |||
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