Vodacom Complaint
 SUPPLIER |
Vodacom |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | vodacom | COUNTRY | South Africa |
| TIME / DATE | 18:40 Fri 3 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | allaudin | View all reports by user |
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1
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | vodacom client service satisfaction is useless |
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| sent in my phone for repairs and was told it my fault and refused to fix it, even after that im still paying for the contract and hating them more and every time i loose business and have to pay them | |||
| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 12:43:59 | Sat 4 Feb 12 |
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Hello allaudin, Vodacom acknowledges receipt of your posting. Please note that a consultant will make contact with you in due course. Regards Consumer Website Team |
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| UPDATED RESPONSE | Vodacom | Time and Date | 11:08:25 | Sat 11 Feb 12 |
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Hello allaudin, Please accept our sincere apology for the delay in responding to your query, and for any inconvenience caused. If your wish to dispute your handset repair, kindly contact our Repair Head Office on the following number 0821944 (tollfree from a Vodacom simcard). Alternately you can forward an email to Vodacom.RepairsEscalations@vodacom.co.za Kind regards Consumer Website Team |
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