Vodacom Complaint
 SUPPLIER |
Vodacom |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Call Centre | COUNTRY | South Africa |
| TIME / DATE | 12:10 Sat 4 Feb | PERSON RESPONSIBLE | Rashieda Jattiem |
| CUSTOMER | jhickman | View all reports by user |
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| PROBLEM | Call Centre!! |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | Promised to get back to me via email BUT ... |
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After a complaint on hello peter I get a reply from Rashieda Jattiem who says that she has already email me a response. To date I have not heard a thing. Let's see if this time I get contacted. One year and my issue is still not resolved. Let's see how long it takes when I want the interest on the money Vodacom owes me. |
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| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 12:37:54 | Sat 4 Feb 12 |
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Hello jhickman, Vodacom acknowledges receipt of your posting. Please note that a consultant will make contact with you in due course. Regards Consumer Website Team |
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| UPDATED RESPONSE | Vodacom | Time and Date | 16:14:10 | Mon 6 Feb 12 |
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Hello jhickman, Thank you for bringing this matter to my attention. I will resend the email as the Contract Admin Division is awaiting your bank statements in order to resolve this matter. You may fax it to 0214000927 or email customercare@vodacom.co.za and mark it for my attention. Kind regards Rashieda Jattiem |
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