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 Vodacom Complaint

SUPPLIER

Vodacom

INDUSTRY Telecommunications
BRANCH / AREA Head Office - Sales COUNTRY South Africa
TIME / DATE 13:45 Tue 7 Feb PERSON RESPONSIBLE Sales lady
CUSTOMER nkosie.com View all reports by user
PROBLEM

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INCIDENT Tue 7 Feb
HEADLINE

Incorrect information given by sales lady

this is my 3rd complaint about the product R75 airtime that Vodacom sold me. everytime i complained on Hellopeter, they'll call me & send an sms to say they are sorting it out. Vodacom must stop lying to customers & do their work. i just need them to listen to the call when i took the contract because it's is not the way as they explained it to me, everytime they promise to sort the problem and never do.
SUPPLIER'S RESPONSE Vodacom Time and Date 13:51:08 | Tue 7 Feb 12
Hello nkosie.com,

Vodacom acknowledges receipt of your posting.

Please note that a consultant will make contact with you in due course.

Regards
Consumer Website Team

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