Vodacom Complaint
 SUPPLIER |
Vodacom |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 16:03 Tue 7 Feb | PERSON RESPONSIBLE | Vodacom |
| CUSTOMER | meerz | View all reports by user |
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| PROBLEM | Out of Stock |
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| INCIDENT | Fri 20 Jan | ||
| HEADLINE | False Advertising |
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Good day I ordered a Sony Ericsson Xperia Ray on the 16/01/2012, i was advised that the order will be put in on the Wednesday 18/01/2012 and I should receive the phone by the 20/01/2012. My 24 months for the previous contract ended or is going to end now in Feb and I was hoping to get the above before it did. My issue is that I've been told everytime when going in that there is a problem with the Ericsson's shipment or something that's the reason they have not gotten delivery yet. Why advertise for the phone if you do not have it in stock. I am currently looking at the Vodacom brochure dated 07/02/2012-06/03/2012 which advertises the above phone however I still have not received a call to say my order has been delivered. I would appreciate your comments on the matter and confirmation as to when I can expect the Sony Ericsson Experia Ray. |
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| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 08:42:28 | Wed 8 Feb 12 |
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Hello meerz, Vodacom acknowledges receipt of your posting. Please note that a consultant will make contact with you in due course. Regards Consumer Website Team |
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| CUSTOMER'S FEEDBACK | meerz | Time and Date | 08:16:08 | Fri 10 Feb 12 |
| Utterly Disgusted: No call, no email, no acknowledgement except for the site, what makes Vodacom top is beyond me and what do they mean by due coures? Next year! | |||
Relevant content (Last 5 Out of Stock Problems)
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