Vodacom Complaint
 SUPPLIER |
Vodacom |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | pretoria | COUNTRY | South Africa |
| TIME / DATE | 09:34 Sat 4 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | mpho1977 | View all reports by user |
 0
2
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | Be warned of the ********* vodacom |
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| this is the 2nd time im writing in about vodacom overbilling me unfairly. i requested a limit on my data bundle via customer care to the value of R200.00 which was not done. i was billed R8000.00 instead. i was told different stories by their incompetent staff. nothing was done in writing as to the reasons for this high bill despite my numerous request. they have now disconnected my 3 contracts because i refuse to pay the bill for the data bundle up until the dispute is resolved. i see many similar complaints and i urge all those affected to report to national consumer forum as soon as possible. i sense this is a way vodacom tries to make money from their clients and this need to be investigated urgently. i will never do business with vodacom ever. | |||
| SUPPLIER'S RESPONSE | Vodacom | Time and Date | 12:51:09 | Sat 4 Feb 12 |
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Hello mpho1977, Vodacom acknowledges receipt of your posting. Please note that a consultant will make contact with you in due course. Regards Consumer Website Team |
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